Saint Meinrad Seminary & School of Theology

Formation and Education for the Life of the Church

Jobs

CUSTOMER SERVICE REPRESENTATIVE

March 05, 2013

Introduction

The Abbey Press Printing Division is seeking a full-time Customer Service Representative who will act as the communication link between Printing Division customers and its production and administrative areas. This requires an understanding of the processes, products, technical factors, terminology and workflow of the offset printing manufacturing field, which generally requires two years of experience in the offset printing industry. We prefer the applicant to come to Abbey Press with that experience but will train the "right" candidate.

Primary Duties & Responsibilities

  • Enters specs (based on estimate) into computer for job ticket generation.
  • Assigns job specs for those jobs not estimated and enters into computer for job ticket generation.
  • Keeps informed about status of a customer's job so questions can be readily answered.
  • Transmits and/or monitors incoming and outgoing materials (supplied materials, proofs, etc.).
  • Communicates with production group, customer, and sales about job specs, scheduling, and other information related to the job.
  • Orders, monitors, and coordinates with vendors, materials, outside purchases, and production necessary to complete a job.
  • Performs duties and responsibilities of Production Scheduler & Senior Customer Service Rep in that person's absence.

Experience & Qualifications

The successful candidate should:

  • be a clear and focused thinker with the capacity for detail, accuracy and complete follow-through
  • be flexible in order to respond to the ever-changing demands of "custom" manufacturing
  • not be color-blind
  • have a working knowledge of computers and office applications such as Word and Excel
  • present a winning appearance and have strong interpersonal, written and verbal communication skills

Application Instructions

Apply in person at the Human Resources office (M-F 7-3) or online.  Resumes may be emailed to hr@saintmeinrad.edu.

Apply Online

We are now accepting applications online. Fill out your application or download a pdf version and mail it to us.

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